Shirley is a very prideful person. She may look harmless to people but she takes great pride in her job and is the leader of the other receptionists in Pokke Village, much like Felcote. All of this is hard work so she usually yawns quite a lot.
Not much is really known about Shirley's background, however, she is known to occasionally go on journeys outside of Pokke Village. One such journey was after a Ukanlos appeared close to the village.
She wears a basic Guild Receptionist uniform that is yellow with a blue skirt and boots.